ATIA 2021: AT Connected

ATIA is hosting ATIA 2021: AT Connected, the annual event focused on learning about Assistive Technology across age, disability, and environments, January 25-28 and February 1-4, 2021. They have a powerful strand focused on Vision/Hearing Technologies. As you know, the power of AT can be dramatic in a person’s life who has a visual impairment.
ATIA infograph
Their event is designed to support your organization’s goals around professional development. The sessions will be both live and recorded and available until the end of June. ATIA is offering CEUs through ACVREP and AOTA. They have many cross-disability sessions. The best part is the program is delivered by professionals in the field and our members, whom you have all come to know.

Visit the ATIA 2201: AT Connect homepage


ACB Annual DC Leadership Conference

Registration is now open for the annual DC Leadership Conference. The event will be held virtually from February 21st-23rd.

This year’s event will be held virtually, bringing together affiliate leaders and advocates from across the country. Programming for the conference is split into two main events, a day-long presidents meeting, open to all, which provides best practices to strengthen affiliates, and a two day legislative seminar, which educates attendees on key issues facing our community and prepares attendees for meeting with Members of Congress and their staff for the remainder of the week.

This year, the Presidents Meeting will include sessions on diversity & inclusion, leveraging new members, fundraising, and effective communications. Participants will also hear from prominent leaders in industry and the field of blindness.


Leaders Added to the APH Hall of Fame Plaque

Recent VisionServe awardee recipients of the Excellence in Leadership Award Elly du Pre (Florida ASB), and John Mitchell (Former CEO of Cincinnati Association for the Blind and Visually Impaired) have been added to our plaque in the APH Hall of Fame for Leaders and Legends of the blindness field. We are proud to work with these tremendous leaders. 


VSA Member Works With Local Officials to Create an Accessible Vaccine Distribution Plan

LBB logo

Here’s how one of our member CEO’s Kim Galban-Countryman of Lighthouse of the Big Bend (LBB), worked with her county’s officials to ensure the process for vaccine distribution is accessible: “Our local association of human service organizations hosted a Zoom meeting with the Health Director in charge of vaccinations for one of our counites. On the call, she reviewed the current process for getting the vaccine which involves being in a vehicle and moving from station to station. Our local paratransit services cannot accommodate this type of service – they are strickly a pick up and drop off service. I emailed her, along with two of our state legislators and a member of our Transit Advisory Council to explain that the current vaccination process creates a major barrier for any citizen with mobility issues, including 200 of my senior clients.
I proposed two solutions. The first was to create satellite vaccination sites at organizations like mine and have our staff serve as sighted guides for our clients to safely get them off the bus, help them with paperwork, get them through the various stations until they receive the vaccine, and get them back on their bus. My second suggestion was to vaccinate the employees I have listed on my auto insurance policy so we can pick up clients and bring them to the vaccination site ourselves…The member of the Transit Advisory Council immediately looped in the director of StarMetro and within two weeks the City of Tallahassee announced that the paratransit guidelines were being changed and paratransit clients would now be able to use the service to ride through the drive-through vaccination clinic.” Contact Kim Galban Countryman at

Blog News

Call for Presentation Proposals Spring 2021

VSA is currently accepting presentation proposals for its spring 2021 virtual conference until Feb. 12, 2021. Attendance at the VisionServe Alliance Executive Leadership Conference is open to any and all leaders in the field of blindness, low vision, and visual impairments. The Conference Committee is especially but not exclusively interested in proposals on the following subjects:

Speaker standing in front of a crowd
  • Innovative program ideas
  • Innovative fundraising ideas including running virtual fundraising events
  • Facilitating culture change towards more diversity or other Diversity/Equity/Inclusion topic presentations
  • Team Building and ensuring your employees’ mental health
  • Remote service delivery especially mental health and delivery to rural communities
  • Designing accessible programs at your organization (internally and externally)

Guidelines: Because presentations will be pre-recorded, presenters should be comfortable presenting virtually. Please include links to previous virtual presentations if possible. Please also include the following:

  • Name(s) of presenter(s) (Panel discussions will be considered) along with title and email:
  • Title of proposed presentation (100 characters or less):
  • Description of presentation (500 characters or less):
  • Attach headshot and bio for all presenters
  • Include online links to relevant media

Submit your proposal: Email to with the subject line: ELC 2021 PRESENTATION PROPOSAL. Deadline to submit proposals: Friday, Feb. 12, 2021 by 5pm CST. If your proposal is not selected for this event, it may also be considered for an additional VSA virtual event.


Vision Loss Community Professionals and Private Service Provider Groups Forge Historic Public Policy Alliance to Lead the Field in National Systems Change

Aging and Vision Loss to Take Center Stage; Services to Students and Working-Age Adults to Have Starring Roles


CEO Summit 2021

CEO Summit at VisionServe Alliance - reconnect, refresh, renew

Location: Albuquerque, NM at Hotel Chaco

Dates: Sept. 26-29, 2021 (Sun-Wed)
Who should attend: CEOs and Executive Directors of organizations serving the blind and visually impaired. This event will focus on executive-level connection, reflection, and will center around a focused theme or area. 

We will be meeting together once again for an exciting CEO summit in the fall of 2021. This year, we will focus the entire summit on a central focus with learning opportunities dedicated to the topic at hand. This event will be the first major event together for VisionServe Alliance members since the start of the pandemic. You DO NOT want to miss out. See you all this fall!


Executive Leadership Conference – Spring 2021

Dates: April 27 – 29, 2021 (Tues-Thurs)

Registration is now open! Check out the agenda, see who is attending, and learn more now! Join us at the Executive Leadership Conference hosted by VisionServe Alliance April 27-29. Meet hundreds of leaders in the field of blindness, low vision, and visual impairments for this three-day conference focused on networking, learning, and collaboration. Gain CEU credits, expand your network, and learn how to make a bigger impact in 2021. Watch your inbox and the conference page for when registration goes live. 
Keynote speakers:

  • Vu Le, internationally-known and experienced keynote speaker and nonprofit leader – A Time for Boldness: Unlocking Nonprofit Full Power to Advance Justice
  • Kevin O’Connor, CSP, LCPC, LMFT, CCMHC – Apart and Together Then Apart Again! The Challenge of Cooperation
  • Tai Tomasi, Director, Accessibility, Diversity, and Inclusion at APH – The Myth of Functionality: COVID-19 and The Vindication of Universal Design
Board Meeting

Board Meeting – June 30, 2020


June 30, 2020 11:30 AM Central Time (US and Canada)

Join Zoom Meeting:
Meeting ID: 769 483 221
Password: 853374

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Documents for the Meeting:

  • Meeting Agenda 6.30.20
  • Consent agenda items:
    • Minutes from April 28 2020 BOD Meeting
    • 2019 Audit Report, SAS 114 & SAS 115
    • 2019 990
    • May Financial Statements
    • Morgan Stanley May 31 Statement
  • VSA Virtual Events 2020
  • Finance Committee Mtg MINUTES June 19 2020
  • VSA Revenue and Cash Flow Projections 2020 Revised June 17 2020
  • Charity Charge Info
  • Conflict of Interest Policy 2020 (Please sign and send to Wendy asap if you have not already)
  • BOARD OF DIRECTORS 2020 – Terms
  • BYLAWS Nov 2014
  • VisionServeAlliance Employee Handbook June 2020 DRAFT
  • Fund Development Committee Mtg MINUTES June 16 2020
  • Summer Fundraising Campaign Overview
  • VSA Public Policy Committee Minutes 05-19-2020
  • Aging & Vision Loss National Coalition Report
  • National Policy Collaborative report for BOD
  • May 22 2020 Membership Committee Meeting MINUTES
  • Proposed Revisions to Membership Categories and VSA Member & Associate Benefits 2020
  • Conference Committee Meeting 6.2.20 Minutes
  • Highlights of Proposed Virtual Conference: 2020 FALL ELC Pro forma, Virtual Platform (Dryfta) Overview, Proposed Speakers and Topics
  • What’s Next Time for a New Biz Model Presentation by Mark Brewer Notes for VSA
  • VSA Staff Q2 Rock Report

2020 Award Winners

  • Excellence in Leadership Award
  • Cathy Holden Excellence in Managerial Leadership Award
  • Roxann Mayros Organizational Champion Award

Excellence in Leadership Award

One of the ways VisionServe Alliance honors the work of its member CEOs is through the prestigious Excellence in Leadership Awards. The VisionServe Alliance Excellence in Leadership Award honors an Executive Director, President, or CEO of a member organization, current or former, who has shown exemplary industry and professional leadership over the course of at least five years.  It is expected that the nominee’s contributions have been significant at a local, regional, and/or national level.

VisionServe Alliance is proud to announce the winner of this year’s award: John Mitchell, Former CEO of Cincinnati Association for the Blind and Visually Impaired, and Elly Du Pré, Executive Director of the Florida Agencies Serving the Blind. Watch their nomination and acceptance videos below.

Cathy Holden Excellence in Managerial Leadership Award

The Cathy Holden Excellence in Managerial Leadership Award was founded in 2018 following the untimely passing of Cathy Holden who was a member of my leadership team at New View Oklahoma, our Vice President of Program Services. The Award honors a high-level employee of a member organization who has made an impact on, contribution to, or led staff in the pursuit of organizational excellence. Nominees must be employed by a current member of VisionServe Alliance and have demonstrated exemplary organizational and professional leadership over the course of at least five years in directing departments and/or programs, expanding impact, developing best practices, streamlining processes, research and/or publications specific to vision loss and/or blindness, developing innovations, etc.  It is hoped that the nominee’s contributions have also been significant at a local, regional, and/or national level.

It is our pleasure to announce that the recipients of this year’s award, Leslie Montgomery, Vice President of External Affairs, Blind and Vision Rehabilitation Services – Pittsburgh, and Jacci Borchardt, Director of Operations, Vision Forward. View their nomination and acceptance videos below.

Roxann Mayros Organizational Champion Award

The Board of Directors decided to honor the exceptional service of its first paid staff person and Chief Executive Officer, Roxann Mayros, when she retired in 2019 after 14 years in this role. The Roxann Mayros Champion Award was created to highlight the legacy of her service to the field of blindness and low vision. Her accomplishments included the creation of a knowledge network and support system for leaders in vision rehabilitation, promotion of best practices nationwide, national efforts for third party vision rehabilitation services reimbursement, the inspiration of innovative and collaborative projects, and the galvanization of attention to issues of national relevance such as the Low Vision Rehabilitation Demonstration Project and the Workforce Innovation and Opportunity Act. Her leadership hallmark was passion and unwavering commitment to the promise of a better way forward leading to living well with blindness and low vision.

Eligible nominees are members of senior leadership for a member organization and will have demonstrated extraordinary service to the field such as founding a new organization, a subsidiary corporation or significant new programs; or turning around an organization that experienced significant loss, change or struggle of some other type; collaborating with external organizations to significantly expand mission impact of the organization for which the nominee works or worked.

VisionServe Alliance is proud to announce this year’s winner of the Roxann Mayros Organizational Champion Award is Cindy Hollis, Membership Services Coordinator, American Council of the Blind. View her nomination and acceptance video below.


2020 Executive Leadership Conference – VSA

Hotel Information:

Westin Tampa Waterside Hotel
(813) 229-5000

November 1-4

Tampa, FL


Attendees Share Experiences From This Year’s Virtual Executive Leadership Conference

There’s always so much great content at our fall Executive Leadership Conference that it’s impossible to take it all in, and this year was no exception! With 22 sessions (many running concurrently), we elicited the help of some volunteer “reporters” to report on their experiences at VisionServe’s first ever virtual conference, and we received some great submissions from them!

Special thanks to our volunteer Reporters: Jennifer Brooks (Lighthouse for the Blind and Low Vision in Tampa, FL), Nillima Tanna (Low Vision Occupational Therapist in CA), and Deborah Gold (Balance for Blind Adults in Toronto, CA).

If you’d like to submit your own report on your take-aways from the VSA ELC, it’s not too late! Send them to Wendy Hymes at

Teri Yanovitch – Leading a Culture of Excellence

Submitted by Jennifer Brooks

Is your organization providing the highest level of service to every client who walks in your doors or – in today’s world – picks up the phone and calls?  Teri Yanovitch, a dynamic speaker, author, facilitator, and consultant, shared some practical (and easy!) tips that leaders can implement “to create and maintain a culture of service excellence”!  Here are just a few:

  • Recognize the emotions of the customer first. This helps the customer feel valued. Build a relationship!
    • Some easy strategies are: remember their name, have notes from prior discussions, ask questions to gain a fuller perspective of their needs.
  • Create a Service Map of the points of contact for your client. Analyze if each of these interactions created a “wow” effect. How can we understand the client’s point of view at each touch point and meet their needs fully?
  • Step back and gain a fresh view of the organization:
    • How is the environment? (clean, organized, décor?)
    • How is the phone experience? (Friendly? Explanatory? Nice hold music?)
    • How about the website? (Is it welcoming? Is it easily navigable? Accessibility friendly? Easy to find needed information?)

And finally, my favorite:

  • “Take Five” Challenge for all employees: Take just 5 minutes out of your day to “wow” the guest.
    • Not just meeting their expectations, but EXCEEDING their expectations!
    • Leave it open for creativity!
    • In the next agency meeting, have everyone share their “Take Five” ideas and successes!

Check out a recording of Teri Yanovitch’s full presentation here and implement some strategies in your organization today to exceed your clients’ expectations!

Lots of Fun at the Virtual Trivia Night

Submitted by Wendy Hymes

Screenshot from Trivia Night of Host Joe Bogart's many hats

VisionServe held its first virtual Trivia Night as a fun opportunity for networking Monday night during the ELC. We were hoping that this would attract attendees looking for adventure and a little competitive fun during the ELC, and we weren’t disappointed.

Our MC for the evening, Joe Bogart, entertained us with his winning charm and by wearing a different hat – 5 in all – one for each round. 22 participants joined in and through the magic of our Zoom break-out room facilitator, Gobika Sithamparanathan, were whisked into Zoom rooms where they got to know each other and decided on team names. Teams were: COVID Cooties, the Macular Degenerates, The Amazing Five, Dazed and Confused, and Disappointed Tourists.

We had four rounds each with five questions. The categories of the four rounds were: Famous Movie Quotes, Food, Fifty Nifty States, and Blind Trivia. The Disappointed Tourists came in 1st place with a score of 15, followed by a 3-way tie for 2nd place by the COVID Cooties, the Macular Degenerates and The Amazing Five, all with 13 points, and in 3rd place was Dazed and Confused with a respectable score of 12 points.

Many thanks to Balance for Blind Adults whose team leant their training support to the facilitators for VSA’s Trivia Night, and to Joe Bogart for being our MC. I hope that we can do this again. It was a lot of fun!

Vision Rehabilitation Promotes Improved Independence and Quality of Life

Submitted by Jennifer Brooks

This is not *Breaking News* for those of us working day-in and day-out within the field!  However, how do we get this message out to the general public? How do we reach those who need our services? How do we bring this message to the policy makers and legislators? How do we advocate for the essential supports necessary for us to continue these vital services to individuals with visual impairments?

Check out the important work that the Aging and Vision Loss Coalition is completing and join in the discussion! Visit the AVLNC page on the VisionServe Alliance website.

My Take-Aways from Four VSA ELC Sessions

Submitted by Nillima Tanna

I heard the first speaker, followed by another impressive speaker. Wow! The sessions have consistently had rich content by a tremendous line up of speakers. Over the past 3 days, I have learnt a lot about a range of topics from C.H.A.T. communication model to Culture of Excellence, Branding and technology. Shout out to the VSA team for the excellent lineup of speakers!!


Culture of Excellence by Teri Yanovitch

Teri’s talk truly resonated with me, as I believe in providing the highest quality service to my clients. I appreciated her practical tips on improving our clients’ service experience. Highlights for me were many but here is a list of my top 3:

  1. The concept of “Take 5” was unique.
  2. Leadership action for Service Philosophy and standards.
  3. “Enculturating” Service Excellence throughout the organization.

C.H.A.T. Communication model by Claudia Virga

Understanding the different communication styles made me think of some of my co-workers. Wish I knew the model and tips shared by Claudia, it would help tremendously in developing inter-personal and professional relationships.


Your Brand, Your culture, your bottom line by Mark Freid

Absolutely enjoyed his presentation.  Highlights were the follows:

  1. Managing the messaging – Fantastic information, practical tips that are easy to implement!
  2. “Values have to be connected to specific behaviors”
  3. Spelling out the Organization’s personality


I was impressed to hear from Virginia Jacko, President and CEO- Miami Lighthouse for the Blind, about their Accessibility scorecard. They have been using it, especially during the pandemic to assess the accessibility features on the websites of grocery stores and pharmacies. Companies then get the opportunity to fix the issues. The Accessibility scorecard was also used during the Presidential elections!

Take-Aways from the First Three Days of the VSA ELC

Submitted by Deborah Gold

It’s Wednesday now and after a few solid days of taking in so much relevant knowledge, my mind is buzzing with acronyms from C.H.A.T. to RSO to DEI and more. It’s filled with a bunch of wonderful “service” and “success” ideas like “service excellence”, “service maps”, “service philosophy”, “service standards”, “success stories”, “succession planning” and more. My notebook is filled with key take-aways about leadership, diversity, and governance; my hand aches from writing, and my staff already have an assignment due next Friday (and a shared folder where they can file the 3 behaviours they believe stand out for each of our 5 organizational values). Here are some “little WOWS” I picked up from several sessions, and am hoping to incorporate into our work, making us better and stronger as a team and organization:

  1.  Networking Your Way To Success Even In A Virtual World: Make Valuable Connections Easily When You C.H.A.T. Your Way Through The Virtual Conference – Well, from the above, you’ll know I lead with Action! So one thing we’ll be doing together as a staff team is figuring out our communications styles through the CHAT system, and then working together (and on our own) on how we can work better with clients if we think about THEIR communication styles when we are teaching them.
  2.  Leading A Culture Of Excellence – Teri Yanovitch, Author, Former Disney Institute Trainer – I learned that at BALANCE, we already have quite a decent culture of service excellence. BUT, we can do better! We are going to work together on a service philosophy statement (something we don’t really have yet, although we have contributed recently to a new vision and mission statement). And, we are going to do some work to look at what we do through the lenses of our clients. I want to make sure I’m always collecting great ideas from my staff that we can incorporate across the organization and across our service disciplines.  And, we’ll start working on modelling service excellence throughout the staff recruiting process…we can do better…we will do better. This session was so helpful.
  3. Non-Profit Marketing In The New Reality – Mark Freid, Founder Think Creative – Mark Freid’s session on branding was superb. His messages echoed Teri’s, and I found that I could immediately ask my staff to start thinking about our values and our behaviours. I loved his story compasses, and could see how, as we enter a new strategic planning phase next winter, we can implement the idea of 3 specific outcomes we are posed to have an impact on. It struck a chord that these outcomes need to be empowering INTERNALLY while also being exciting EXTERNALLY. “Branding IS Strategy.” We knew that of course, but Mark drove the point home well.
  4. The sessions today were wonderful examples of calling on the lived experience of some of our colleagues, and combining that experience with terrific panel moderators and expert consultants. The sessions on Succession Planning, Diversity, Equity and Inclusion, and Governance (Board-CEO relations), ALL spoke directly to the work I am doing (perhaps many of us are doing) every day and RIGHT NOW in our organizations. So relevant. Having been hired into a position that had been vacant for 8 months, and to lead an organization that was somewhat troubled at the time, I could identify with what several of the panelists were talking about, and, like them, I want to ensure an excellent succession plan is in place for when I depart (and also for if I have to step away temporarily). In terms of Governance, I learned much about working with my Board in a remote/virtual context, and it was good to hear that we are doing a great deal RIGHT, and pick up some tips for how to do even better (I quickly learned how to run a virtual Board Retreat!).
  5. Discussion Of Diversity, Equity And Inclusion In The Field Of Blindness – Finally, the Diversity, Equity and Inclusion session was perhaps the most important session of this conference. If we cannot build truly equitable and inclusive organizations that are also diverse, given the societal context we are all living in, and given the extent of institutional oppression and systemic racism that is baked into our societies, then we will fall short of our aspirations and dreams of inclusion and equity for people who are blind. The intersectionality of the challenges we face (and lived every day by our clients, volunteers and staff) came through in this session. I have been working since early summer with my board and staff on the challenge of bringing an anti-racism lens to our work through a number of possible initiatives. The conversations have been meaningful, and have opened people’s eyes in ways they have not been opened before, including my own. I find that it has not always been easy, and when David talked about taking risks with this, to stand up for what is right, as the CEO, it touched me emotionally because I realized that was exactly what I needed to hear-acknowledgement that this work isn’t easy…and why should it be? Our societies (both in the States and here in Canada) are interwoven with multiple oppressions and white supremacy in all it’s insidious forms doesn’t like to be challenged. It’s not supposed to be easy. But it can be oh so rewarding, and I was so very grateful this session was held, that these panelists could give us so very many ideas to think about, and were so articulate, and that I could participate.

That’s it for me this late Wednesday evening…VisionServe Alliance has really upped the ante with this conference content. Thank-you for making it happen and making it possible for me to sign my staff up to attend as well.

2020 is THE year to be prepared for anything!

Submitted by Jennifer Brooks

“To be happy and productive during these unprecedented times of change, we need to be ready for anything.” Bob Kodzis is here to give us simple human lessons on how to be prepared for anything life throws at us – during 2020 and beyond! He speaks about the pain and fear that come with new experiences and change. However, he encourages us to continue to move past our comfort zone, into -and through- that fear, in order to come out on the other side. To the other side which is full of learning and, finally, growth.  We cannot have growth if we remain huddled within our comfort zone. Bob Kodzis shared amazing tips and stories to encourage us to change our own mindsets in order to handle the changes that life throws at us.

Check out the recording of his presentation in order to learn about becoming a master of change rather than a victim of change!

Attendees Find Ways to Network and Connect Virtually

Submitted by Wendy Hymes

The virtual VSA ELC explored new ways for attendees to connect virtually during the 5-day event. As a long-time meeting planner, I knew we had our work cut out for us to succeed in this area, so our team planned and scheduled new ways to help our conference attendees connect virtually.

Our first presenter, professional speaker Claudia Virga, started us off with her presentation which offered specific advice to attendees on how to network at a virtual event. She started off acknowledging  the dislike and confusion a lot of us feel as we are trying to make new connections through a virtual event online platform, which is so different from our preferred methods at a live event like striking up a conversation during a coffee break, meal or happy hour. Her solution? Remember the Platinum rule, a modified Golden Rule = Treat others as THEY would like to be treated. She broke down the four communication styles and gave advice for connecting with each type.

Along with Claudia’s advice, attendees connected during evening events such as the Happy Hour conducted on Zoom, which attracted a great crowd. New connections were made and fun conversation ensued.

Our beloved Dine Around was held virtually Wednesday evening during the conference. Despite a few technical hick-ups finding our groups, I enjoyed getting to know some new people, hearing them describe what they were cooking/eating that night, and just relaxing for an hour of conversations on what projects they were involved in to help our blindness field. I’m always amazed at the passion of everyone and enjoy learning more and this was a great opportunity. I was impressed that reps from our sponsors OrCam and Vanda joined us too.

I attended several of the themed Networking Lounges that were offered.  The Public Policy Networking Lounge on Wednesday was focused on – you guessed it – the election results. As you can surmise from the faces in the screenshot below, all of us were pretty stressed out from not knowing the end results, but this gave us a great way to commiserate together.

I camped out here just to listen to our Public Policy panelists continue their discussion (they had just presented shortly before the Networking Lounge opened) with Paul Schroeder, Rick Webster,  Sarah Brown and Clark Rachfal.

I attended three other networking lounges – the New CEO lounge on Tuesday and the Guide Dogs lounge and Physical Fitness lounge on Thursday – and enjoyed meeting more new people. Our partners from Leader Dogs were sharing tips about their current programs and talking to guide dog lovers who stopped in for a chat. Our new CEOs were doing a great job of networking virtually during the conference.

Ultimately, I found these virtual Zoom events allowed me the proverbial opportunity to put a face with a name, something that helps me remember new connections. It helped me feel connected to a great group of passionate people that I look forward to continuing conversations with in the coming weeks and months. I know connecting virtually is still a challenge for most of us, but I believe with patience and an adventurous spirit we can make progress.


2020 Inspiration Foundation Tech Grant Winners

Congratulations to the 2020 winners:

OrganizationCEO NameFunding use
Association for the Blind & Visually Impaired – MichiganMarcus MandersFusion software (JAWS & Zoom text)
Balance for Blind AdultsDeborah Gold1 laptop and 1 tablet for teaching clients remotely
Community Center for the Blind & Visually ImpairedMichelle GalvaniPad w/Smart Keyboard and Surface Go 2 w/Surface Go Type Cover; JAWS & Zoom text
Community Services for SightLori Lesantepurchase tablets for office and in home training
Computers for the BlindChristy HouseholterDuxbury for Windows Braille Translation Program for Braille Embossers and Braille Buddy Embosser
Earle Baum CenterBob Sonnenberg1 handheld electronic magnifier & 1 iPhone
In-SightChristopher ButleriPad tripod, Galaxy tripod, Appli iPhone, Samsung Galaxy phone, microphone headset, air pods, ear pods and cases
Lighthouse of PinellasKimberly ChurchFOCUS 14 Blue 5th Generation, braille display for us across all programs
Nu-Visions CenterJonathan CunninghamBraille printer
San Diego Center for the BlindKimberly GibbensZoom licenses for remote training, 2 web cams, a tripod for camera for ongoing remote training.
Savannah Assoc. for the BlindLois ModellFUSION device
The Vision Institute of South CarolinaJeanie Farmerlaptop, docking station & external monitor
Valley Center for the BlindShellena Heber5 Plantronics Voyager Focus UC Bluetooth USB Headset with Active Noise Cancelling for clients who are now employed with VCB

ADA Compliance and COVID Relief

The US Senate and House may complete negotiations this week, or early next week, on a COVID-related relief measure, likely the last one this year. Nonprofit advocates are asking the community to act immediately to request support for issues important to our sector.


USABA Names Molly Quinn as New Chief Executive Officer

FOR IMMEDIATE RELEASE                                            

Contact: Bill Kellick, Marketing/PR Manager
(719) 866-3222 or

COLORADO SPRINGS (July 28, 2020) – The United States Association of Blind Athletes (USABA) is pleased to announce the addition of Molly Quinn as the association’s new Chief Executive Officer. Quinn comes to USABA with over 20 years of progressive experience in sales, sports marketing, and philanthropy. 


Retirement of John McInerny

headshot o John McInerny

John McInerney recently retired as the Interim CEO of the Pennsylvania Association for the Blind where he held this position since April, 2018.   As the Chief Executive Officer of the Corporation, he was accountable to the Corporation’s Board of Directors. As such, he was responsible for overall planning, integration of effort, fiscal accounting, supervision of operations and staff, and evaluation of programs toward attainment of the PAB’s mission, and work, as expressed in approved grants, contracts and work plans. 

Prior to accepting this position, John served on a Board of Directors for the non-profit organization, Blind and vision Rehabilitation Services of Pittsburgh.  John retired from the Westinghouse Electric Company as VP of Engineering in 2015 after a 40 year engineering and management career in the commercial nuclear power industry.  John consulted in the nuclear industry until accepting the interim CEO position at PAB.

After stepping away from the day-to-day corporate environment, I wanted to give back by pursuing a second career in the non-profit sector with a focus on visual impairment/blindness.   Specifically, having lost my functional vision in my early 40’s because of Retinitis Pigmantosa (RP), I clearly understood the needs and challenges that visually impaired individuals are faced with as they move through different phases of their lives.  Whether it is being a student trying to learn without vision, a young adult struggling to enter the workforce, or a mature adult trying to cope with a degenerative eye condition, I can relate first hand to their struggles and challenges, both from a physical and psychological perspective.  Consequently, my personal and corporate management experience provided me with the opportunity to work in a nonprofit in order to help improve the lives of those dealing with vision loss.


Flatten Inaccessibility: Using Data to Ensure COVID-19 Responses Are Inclusive of Adults with Vision Loss

5 minute summary of data

This session is a panel discussion of the preliminary findings of the Flatten Inaccessibility study, which investigated the impact of COVID-19 on US adults who are blind or have low vision. The survey was completed by 1,921 individuals and covered technology, healthcare, transportation, employment, education, social experiences, voting, and access to meals, food and supplies.

The researchers highlight some of the study findings and discuss how we can use data from this study to chart a road map to ensure those with vision loss are fully included in the response to COVID-19 and future challenging situations.

To learn more about the study, visit

Blog News

Working to Achieve Medicare Coverage of Low Vision Devices

The Independence Through Enhancement of Medicare and Medicaid (ITEM) Coalition was formed to raise awareness and build support for policies that will enhance access to assistive devices, technologies, and related services for people with disabilities and chronic conditions. The coalition is broad-based including disability and aging organizations as well as health and provider associations.


Now Thats Good News

Live Virtual Celebration Event

Thank you to those that shared your good news and accomplishments over the last few months with us. Join us on August 12th at 3 pm ET/ 12 pm PT for our live event: Now That’s Good News as we highlight good news from our members. This event will be MC’d by Mike Gilliam (CEO of Lighthouse San Antonio) with videos, prizes, lighthearted humor, and fun! Come to celebrate the good work of our members. Join us to share in the good news and the fun. All are welcome to attend.


Breathe in…Breathe Out

Today is Monday, April 27, 2020, which would have been our first full day together in Albuquerque, New Mexico for our CEO-Focused Summit. I was feeling sentimental over the weekend – grieving for what might have been.

View the photos from the Atlanta conference

But I awoke today in Winter Park, FL to what I consider to be THE perfect morning. Low 60’s, sunny blue skies, low humidity, a gentle breeze and birds singing. Beautiful and peaceful. I drank my Nespresso coffee while sitting on my back patio, watched the squirrels eating a few seeds that fell from the birdfeeder in the backyard and gave thanks for the opportunity to slow down and breathe. Inhale – exhale. I can hear my Pilates instructor’s voice in my head: breathe in through your nose . . . and out through your mouth. . .  (I miss her too.) 

There has not been enough of these moments during work hours over the last few weeks – we have been busier than ever. But the mornings and evenings – and the weekends – have been lovely. Lovelier than usual. Until recently, some of that was lost on me because I was preoccupied with worrying about things that have not yet happened. 

I have always been a purpose-filled person and for me that meant being fixed on the future – what comes next. What do I need to be doing to assure that next thing happens? I like to be in control – or feel like I was. And anxiety for me came primarily from feeling I had lost that control. So admittedly, I have been anxious for months. 

This pandemic experience has removed much of that control I used to think I had. I am reminded that the only thing I really have control over are my thoughts, words and actions. And it is much more difficult to predict the future in the current economy.  So, what can I do?  

First, I can breathe; express and feel grateful for the many things that are genuinely good in my life.  Secondly, I can trade fear for curiosity and get excited about doing things differently. Many of the things we are doing now out of necessity are ideas we explored and discussed over many years but may never have moved forward – until we had no other choice. I actually like change – there are so many opportunities for that right now. Thirdly, I can choose to remain positive and help my colleagues, friends and family do the same.  We will survive. We have the ability to figure all of this out. I know we will. 

Breathe in through your nose – long and deep – and out through your mouth. And next year, in Albuquerque!