VSAELC 2021 Help

Use the chat function displayed on every page of the VisionServe website to reach out to us for immediate help or email us at help@vsaelc.com.


Issues accessing the live sessions? Reach out to bleigh@visionservealliance.orgfor a list of Zoom links to the sessions or see your email for the links.

  1. All Live Q&A will be in one place now. You won’t need to click a separate link for the Q&A of each session. 
  2.  Please enable popups in your web browser. Some features of the conference website are blocked by blocking pops. 
  3. On-demand videos ARE available but require you to click the replay button on the session banner. Sometimes this requires you to refresh the page.

Screen Reader Tips

View screen reader tips and tricks while using the conference website.


Logging In

No password is required to log in. To access the conference website, you must enter your first and last name as well as the email you registered with. You will be sent an email and a text message with a verification code (same code). Enter this code on the login page to enter.

  • If you are not seeing the email, check your spam folder.
  • If you are not receiving the text message, please ensure you entered a mobile phone number in the mobile phone field when you registered. This was the only number required when registering.
  •  You can edit your registration details by visiting the registration website, clicking “Already Registered?” and entering your confirmation number.

Attend a Live Session

Visit the All Sessions page to view the list of sessions for each day and timeslot. Each session item and page will have a “Join Session” button available at the time of the event. The button can be found on the All Session page next to each session or on the individual session pages as a dark red button (linked graphic).

Screenshot of a session page with red arrow pointing to the Join Session button on screen.
Red button in the middle of the session page banner.

Will the sessions be recorded?

Yes. Registrants will have access to videos of all the live sessions for 60 days. You will access the videos the same way you would watch live sessions, on each session page.

CEU Credits

Attendees can earn up to 13.5 CEUs by attending the live conference sessions. CEUs will be applied to your registration automatically after attending a session. After the event, VSA will notify you of the credits you have earned and how to redeem them.

Note: some sessions run concurrently. Attendees cannot earn credit for both sessions at the same time.

DateTime (CST)CreditsEvent Title
4/27/202110:30 – 11:35AM1Vu Le Keynote
4/27/202111:45 – 12:45PM1High Performing Board
4/27/202111:45 – 12:45PM1Staying Connected 
4/27/20211:15 – 2:15PM1FBC Way
4/27/20212:15 – 3:15PM1Public Policy
4/27/20212:15 – 3:15PM1Co-Lab on College Readiness
4/28/202110:30 – 11:35AM1Apart & Together Keynote
4/28/202111:45 – 12:45PM1Creating an Ethical Policy
4/28/202111:45 – 12:45PM1Developing NSITE
4/28/20211:15 – 2:15PM1AER Accreditation
4/28/20212:15 – 3:15PM1Virtual Fundraising
4/28/20212:15 – 3:15PM1Update on AVLNC Data
4/29/20219:15 – 9:45AM0.5Morning Wake-up USABA
4/29/202110:30 – 11:35AM1Myth of Functionality Keynote
4/29/202111:45 – 12:45PM1Managing in Post-Pandemic
4/29/202111:45 – 12:45PM1Risk Assessment
4/29/20211:15 – 2:15PM1Roundtable Conversation
4/29/20212:15 – 3:15PM1Panel Discussion on DEI
4/29/20212:15 – 3:15PM1Audio Description
4/29/20213:15 – 4:15PM1Daily Wrap-up/Spiel & Steal


How do I register multiple people at once?

After registering yourself, there will be a button to “Add Attendee” on the registration summary page. Click this to select another ticket and register more attendees. If you intend to purchase four or more tickets, please select the Unlimited Ticket for the most cost-efficient option.

All tickets are eligible for a volume discount. Discounts will apply on the Order Summary/Checkout page. If the discount amount does not appear correct, contact us at bleigh@visionservealliance.org before checking out.

How does the Unlimited Ticket work?

Attendees looking to register four or more people should purchase the Unlimited Ticket. This gives an organization the ability to register as many staff members as they would like for one flat rate. Select Unlimited ticket from the drop-down menu at the top of the registration. Any attendees added to this registration order will not be charged an additional fee.

Note: please register all staff members at the same time to apply the unlimited option to your registration. Only register members of your organization.

How do I sign up for conference text alerts? 

All attendees are automatically signed up to receive conference alerts unless they opt-out during the registration process. We will send critical information, last-minute changes, keynote sessions, and major conference news via text alerts. Opt-out at any time by texting “stop” in response to any message you receive from the conference.