Executive Director, HKNC

Job Category: Executive
Job Type: Full Time
Job Location: Sands Point


The Executive Director, Helen Keller National Center is responsible for the execution of HKS’s mission, goals, and objectives with specific focus on the HKNC. This individual is responsible for operating the HKNC within the policies defined by the rules, regulations, and guidelines established by the Department of Education, Special Institutions in Federal Government. The Executive Director is responsible for operating the HKNC within the Charter, Constitution, and by the By-laws of HKS.

Specific duties include, but are not limited to:

  • Develop, plan, and execute HKNC’s mission, congressional mandates, and objectives in a clear manner, formulating effective policies and growth initiatives to achieve the objectives of the HKNC; utilize accepted management principles and effective collaboration among local, state, and national organizations.
  • Coordinate national service delivery among the HKNC primary service areas: Direct Services, Field Services, and IRPD.
  • Collaborate with CEO to perform reporting and ongoing communication with the Project Officer and others at the US Department of Education.
  • Ensure performance measurement of service outcomes are developed and maintained to report, assess, and improve programs and services.
  • Oversee state contracts and delivery of services with youth and adults who are DeafBlind through various HKNC field programs and grants.
  • Assist in writing and execution of grants to support HKNC’s mission.
  • Develop, communicate, and interpret policy with all members of the management team.
  • Establish and maintain clear channels of communication within the organization.
  • Initiate plans and actions promptly, applying approved management and interpersonal techniques and methods in achieving the objectives of the Helen Keller National Center.
  • Develop and administer the HKNC strategic plan and fiscal management goals.
  • Provide and prepare all necessary reporting plans and projects to accomplish the overall objective of the HKNC.
  • Report necessary information to the Board of Trustees and HKNC National Advisory Committee and applicable regulatory agencies of the federal government.
  • Execute supervisory responsibilities in accordance with the organization’s policies and applicable laws – interview, hire, train employees; plan, assign, direct work; appraise performance, reward, discipline employees; address complaints, resolve problems.
  • Accountable for the cost-effective use of HKS resources (financial and human resources).
  • Responsible for program and project budgets in accordance with the strategic parameters set forth by HKS; achieve program goals in a cost-effective and efficient manner to meet or exceed budget expectations.
  • National travel to site locations required.


  • At least fifteen years’ experience working in a similar organization or associated human services industry.
  • Effective leader with a commitment to HKS’s mission and values.
  • High level of accountability for him/herself and others; responsive, resourceful, and follows through on all tasks; able to communicate consistent and meaningful information and feedback to others.
  • Able to work collaboratively alongside team members while driving results towards team goals; able to build and maintain positive and respectful employee relationships.
  • Demonstrated understanding and awareness of cultural and individual diversity; passion for diversity and inclusion in the workplace.  Passionate about meeting individual accessibility and communication needs across teams.
  • Able to establish and maintain effective customer relationships, meet commitments, and respond quickly to customer needs.
  • Innovative leader who probes relevant sources for answers, provides thorough analysis, and generates ideas and solutions to problems.
  • Adept at building and supporting high-performing teams, attracting/retaining talent, and providing education, training, and development opportunities for the staff.
  • Communicative leader who will keep direct reports informed, identify opportunities, and display drive and achievement; can lead and manage through change and able to gain staff “buy-in.”
  • Able to provide clear vision and direction for staff and manage expectations, set goals and objectives for others, track progress, and distribute workload appropriately.
  • Skilled in American Sign Language; excellent communication skills
  • Experience with managing performance in a systematic and objective manner.
  • Master’s degree required.

COMPENSATION:  Compensation will be commensurate with experience including a competitive base salary and competitive benefits package.

To make a nomination, provide a referral, or for additional information, please use the contact information below. To apply, please submit a resume and cover letter to:

Coleman Lew Canny Bowen

6101 Carnegie Blvd., Suite 300, Charlotte, NC 28209

Robin Bagby, Senior Associate



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