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• Ask how your patients want materials (recorded, large print [18-point type], via e-mail, etc.). Also, figure out a system that works for the patient to mark medications. For example, have the pharmacist put three rubber bands on a bottle of pills that should be taken three times a day.
• Always read aloud what you write in the medical record.

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With many things in life and business, less is more.  In the nonprofit world, this is especially true for meeting minutes.  

Minutes are an official record of actions the board or committee took at a meeting, not a record of everything that was said.  They serve a historical purpose, but just as important, they serve a legal purpose, documenting the group’s adherence to the proper procedures and the nonprofit’s bylaws.  And minutes and recordings made during a meeting are discoverable in litigation, so it is imperative to be prudent about what you include.